My Skillset

Market Research,
Product Development & Marketing

My Services →

I have worked in the tourism industry for nearly 20 years as a market researcher, consultant and tourism product developer.

My clients come from all over the world and include destination marketing organisations, tour operators, exhibition venues, event agencies and accommodation providers.

I always seek new ways of implementing or improving experiences that are immersive and high-yield, with as little impact on the environment as possible.

Services

Market Research
Qualitative interviews
Focus groups
Participant observation
Online surveys
On-site research fieldwork
Product Development
Feasibility analyses
Innovation workshops
Product implementation
Product testing
Marketing
Destination marketing strategies
Customer segmentation
Social media marketing

Selected Projects

Film tourism destination strategy, Jordan:
on-site research fieldwork, qualitative interviews, destination marketing strategy
Award-winning culinary river walk, Germany:
Conception, event planning and implementation
Longitudinal destination surveys for several regions in Bavaria, Germany:
Questionnaire design, survey implementation, analysis
Game of Thrones visitor experiences, Tourism Northern Ireland:
product testing
Marketing campaign around the movie Paddington, Visit Britain
Participant observation and customer flow analysis for three wildlife exhibition centres, Germany

Career

CenTouris
Market Researcher /
Deputy Director
2007 – 2015
Film Tourism Consultant
Freelance
2005 to present
Producer
2013 to present
CEO
2017 to present

About me

Leading Film Tourism Expert

Learn more about me

Besides travelling, I have a deep-seated passion for film – and the link between the two. In 2004, I embarked on a three-year journey to New Zealand to write the world’s first PhD in film tourism – and a subsequent book on the experiences of film location tourists (Channel View Publications, 2009).

I have consulted destinations from around the world on film tourism and presented on this topic as a keynote speaker at more than forty industry events, including a talk at the European Parliament. In 2017, I set up award-winning startup FilmQuest, a website that showcases iconic film locations, film tourism experiences and film-related travel stories around the world.

I enjoy the outdoors, in particular hiking in my home country of New Zealand.